Frequently asked questions
Everything you need to know before placing your order.
What are these products for? ▼
All EuroPeptiva products are synthetic peptides intended exclusively for scientific laboratory research. They are not approved for human use, veterinary use or medical diagnosis. They are used by researchers, university laboratories and R&D centres.
How pure are the peptides? ▼
All our peptides have a purity of >99%, verified by high-performance liquid chromatography (HPLC). The certificate of analysis (CoA) is available on request for every lot. To request one, write to info@europeptiva.com stating the product and the order number.
How are they stored and how do they arrive? ▼
Peptides are stored lyophilised at -20°C and shipped with isothermal packaging to guarantee the cold chain in transit. On arrival they should be stored at -20°C (or at 4°C if they will be used within the next 30 days). Once reconstituted with BAC Water, they keep refrigerated (2-8°C) for up to 4 weeks.
How long does shipping take? ▼
Orders confirmed before 12:00 Monday to Saturday ship the same day. After that time, and on Sundays and public holidays, they ship the next working day.
Delivery times once shipped:
- Spain: 24-72 working hours from payment confirmation
- Portugal, France, Germany, Italy, Netherlands, Belgium: 3-5 working days
- Rest of the EU: 4-7 working days
How much does shipping cost? ▼
Free shipping on all orders of 150 € or more, both to Spain and to the rest of the European Union.
Below that amount:
- Spain: 7,99 €
- Rest of the EU: 12,99 €
The exact cost is calculated in the cart based on the destination country, before you confirm the order.
Which payment methods do you accept? ▼
We accept bank transfer (SEPA) and credit/debit card (processed securely by Mollie). For transfer orders, the order is processed once the payment is confirmed (1-2 working days). Card payments are immediate.
Do I need to be a researcher to buy? ▼
When placing an order, the buyer must accept that the products will be used exclusively for scientific research. Although we do not verify academic credentials, sales are aimed at researchers, biochemists, university laboratories and companies in the sector. EuroPeptiva reserves the right to refuse orders that show signs of improper use.
Do you ship outside Spain? ▼
Yes, we ship to every country in the European Union. The buyer is responsible for verifying the legality of importing and using research peptides in their country. We do not ship outside the EU.
How do you reconstitute a lyophilised peptide? ▼
We recommend using sterile BAC Water (0.9% bacteriostatic water). Add the desired volume of water to the lyophilised peptide vial with a sterile syringe, without shaking — let it dissolve gently by tilting the vial. The final concentration will depend on the volume added and the mg dose in the vial. Store the reconstituted peptide at 2-8°C and use it within a maximum of 4 weeks.